
2001 was a challenging year, in every sense of the word. But our business is based on integrity. So even in a tumultuous and changing environment, the true challenge was to come through for our customers, providing customized solutions to their specific funding needs, supported by competitive pricing and smooth execution.
We draw on exceptional resources. FGIC Capital Markets Services’ relationship with GE Capital provides both significant financial resources and inspired leadership. Six Sigma Quality has turned our focus from inside to outside, with the customer as the first beneficiary. Digitization continues to transform and streamline every one of our functions: improving accuracy, shortening response times, making us leaner and smarter even as we stretch to expand into non-municipal areas.
We’re taking steps to energize our relationships with: Improved execution by digitizing customer-related reports and contracts, using an enhanced analytical system, and a document building system for the preparation of investment contracts. With the support of our quality teams, we use GE Six Sigma tools wherever possible to make sure we’re getting the job done for our customers.
Industry leadership. FGIC Capital Markets Services continues to be guided by the fundamentals that have been key to our success: timely execution, operational excellence, strong risk management controls and outstanding legal execution and structuring. We are committed to listening to the voice of the customer and working with each of them to build value-added solutions to their funding needs.
Shortly after September 11, 2001, Trinity Plus Funding Company, LLC was approached to structure a complex investment contract transaction for a municipality. The transaction involved several unusual features that required creative, customer-centered solutions and rapid responses and execution. The customer needed two separate investment contracts, one of which was collateralized with a specific blend of assets and the other uncollateralized. In addition, the customer asked whether we could arrange for a surety bond as additional support for Trinity Plus’ payment obligations under one of the contracts. We were able to satisfy the customer’s needs in both respects and did so seamlessly.